Spring brings new life to Hays as the first eaglet emerges from it’s shell. Pittsburghers are jubilant as we pray for his health and await the hatching of his two siblings.
California policyholders congratulate Kaiser Permanente for their recognition as highest in customer satisfaction -- seven years in a row. Keep up the good work and continue to improve. Meanwhile, Blue Shield of California and Anthem Blue Cross are neck in neck in their race to the bottom of customer satisfaction as they appear to follow the motto, “profits before patients.”